NEC Answering Machine NDA 30130 User Manual

OAI VOICEMAIL DISCONNECT  
Installation & Operation Manual  
NEC America, Inc.  
NDA-30130  
Revision 1  
August, 1999  
Stock Number 241664  
 
Voicemail Disconnect Installation & Operation Manual  
CONTENTS  
TABLE OF CONTENTS  
Page  
AKYD Command: (Assignment of Dterm Function Key). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
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CONTENTS  
Voicemail Disconnect Installation & Operation Manual  
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Voicemail Disconnect Installation & Operation Manual  
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Voicemail Disconnect Installation & Operation Manual  
INSTALLATION & SET-UP  
Chapter 1 INSTALLATION & SET-UP  
Introduction  
Voicemail Disconnect is an OAI software application that is used to disconnect a  
term  
phone connection to a specific phone set (D  
or Analog phone). This function is  
typically used to disconnect a phone set from a Voice mail port or conference  
bridge.  
Voicemail Disconnect Installation  
Software  
This procedure will load the Voicemail Disconnect software. Follow the steps  
below:  
Installation  
Step 1: Log in to the APM Platform Administration Main Menu.  
Step 2: Select the Installation of Applications/Packages option, and follow the  
instructions provided in the APM Operations Manual to complete this  
part of the installation.  
Step 3: When prompted, load the Voicemail Disconnect media diskette(s).  
Step 4: Follow the screen prompts to complete the installation.  
Note: Should any part of the installation not proceed and indicated, or an error is en-  
countered, contact your NEC representative for assistance.  
Continue to the next page for Voicemail Disconnect Set-Up...  
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INSTALLATION & SET-UP  
Voicemail Disconnect Installation & Operation Manual  
Voicemail Disconnect Set-Up  
Application  
Configuration  
Voicemail Disconnect is supported internally by the APM, and must be configured  
in the APM environment. The Software Installation procedure configures the  
application using default values and creates the databases needed.  
Database Support  
Voicemail Disconnect requires two APM databases: the Phone line database and  
the Tenant Number Database. Empty databases are created during initial software  
installation, but specific records must be added before Voicemail Disconnect is  
enabled.  
Note: If Second Party Alert Ver1.7 or higher has been previously installed, then these  
databases have already been created.  
Phone Line Database  
The Phone Line database consists of a Master Database file component and an  
Application Database file component.  
Master Database File filename - ’phone_m’.  
The phone_m master database structure and example entries are shown in the table  
below.  
Type  
Size  
Min.  
Value  
Max.  
Value  
Example  
Entry  
Field Name  
Phone Line 1  
Phone Line 2  
Phone Line 3  
Phone Line 4  
Phone Line 5  
Phone Line 6  
N
N
N
N
N
N
5
5
5
5
5
5
0
0
0
0
0
0
99999  
99999  
99999  
99999  
99999  
99999  
4290  
4291  
4292  
4293  
4294  
4295  
Field Definitions  
-
Phone Line 1 field is the primary extension number (five-digits max.). The  
number that is displayed with the caller’s name when this phone is used to  
place the call.  
-
Phone Line 2 - 6 fields are the secondary, or virtual, lines that are associated  
with the primary extension that was entered in the first field. These virtual  
lines must be assigned to this primary line through the NEAX Maintenance  
Administration Terminal (see NEAX2400 System Manuals).  
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Voicemail Disconnect Installation & Operation Manual  
INSTALLATION & SET-UP  
Phone Line Database (cont)  
Application Database File filename - Phonline.  
The Phonline application database structure is shown in the table below:  
Field Description  
Phone Line 1  
Data Type  
Long Integer  
Long Integer  
Long Integer  
Long Integer  
Long Integer  
Long Integer  
Phone Line 2  
Phone Line 3  
Phone Line 4  
Phone Line 5  
Phone Line 6  
Configuring the Phone Line Database  
The database is initially blank. It must be configured before the Voicemail  
Disconnect application can operate. The database values are set using the APM  
Applications Manager Main Menu-- Selecting the Database Administration  
option. The general sequence is the following:  
1. Build a Master Database File  
Enter data into the master database fields to add the necessary phone line  
numbers for Voicemail Disconnect.  
2. Process the Application Database  
Use the Process Application Database option on the APM Database  
Administration menu to create the application database file.  
(When the Process option is activated, data is drawn from the master database  
and converted to the formats specified in the application definition file.)  
3. Install the Application Database  
Use the Install Application Database option on the APM Database  
Administration menu to enable Voicemail Disconnect to copy its database.  
Note: Refer to the APM Operations Manual for more detailed instructions on adding a  
database.  
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INSTALLATION & SET-UP  
Voicemail Disconnect Installation & Operation Manual  
Tenant Number Database  
The Tenant Number Database is an APM database used by the Voicemail  
Disconnect application and other OAI applications. It provides a mechanism for  
retrieving the tenant number of an extension. Since the Tenant Number Database  
may be used by other OAI applications installed under the APM, it is configured  
using the APM.  
The Tenant Number database consists of a Master Database file component and an  
Application Database file component.  
Master Database File filename - tenant_m.  
The tenant_m master database structure and example entries are shown in the table  
below:  
Type  
Size  
Min.  
Value  
Max.  
Value  
Example  
Entry  
Field Name  
1000  
1099  
1
First Extension  
Last Extension  
Tenant Number  
ASCII  
ASCII  
10  
10  
3
Numeric  
1
255  
Field Definitions  
-
-
-
First Extension field contains the first extension number in the range of  
extensions.  
Last Extension field contains the last extension number in the range of  
extensions.  
Tenant Number field contains the associated tenant number.  
(A tenant number can be associated with an individual numeric extension or  
a range of numeric extensions. A given tenant number can have more than  
one record if all of the extensions associated with it are not consecutive.)  
Application Database File filename - tenants.  
The tenants application database structure is shown in the table below:  
Field Description  
First Extension  
Data Type  
ASCII  
Last Extension  
Tenant Number  
ASCII  
Short Integer  
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Voicemail Disconnect Installation & Operation Manual  
INSTALLATION & SET-UP  
Configuring the Tenant Number Database  
This database must be configured before the Voicemail Disconnect application can  
operate. The database values are set using the APM Applications Manager Main  
Menu-- Selecting the Database Administration option. The general sequence is  
the following:  
1. Build a Master Database File  
Enter data into the master database fields to add the necessary phone line  
numbers.  
2. Process the Application Database  
Use the Process Application Database option on the APM Database  
Administration menu to create the application database file.  
(When the Process option is activated, data is drawn from the master database  
and converted to the formats specified in the application definition file.)  
3. Install the Application Database  
Use the Install Application Database option on the APM Database  
Administration menu to enable Voicemail Disconnect to copy its database.  
Note: Refer to the APM Operations Manual for more detailed instructions on adding a  
database.  
Database  
Administration  
Any future administrative changes to the Voicemail Disconnect databases are made  
through the APM Database Administration option. Refer to the instructions  
provided in the APM System Administration Manual to make changes to these  
databases.  
Continue to the next page to make the MAT assignments...  
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INSTALLATION & SET-UP  
Voicemail Disconnect Installation & Operation Manual  
MAT Assignments  
This manual assumes that data settings that affect the operation of all OAI software  
on a system-wide basis have already been assigned on the NEAX Maintenance  
Administration Terminal (MAT). Such settings include system index values and  
assignment of Interface I/O Port Data in the Interface Processor (IP). For more  
information about these system data settings and the MAT commands described  
below for Voicemail Disconnect, refer to the OAI Module Installation Manual for  
the NEAX2400 IMS, the NEAX2400 IMS Command Manual, the NEAX2400 IMS  
Job Specification Manual, and the NEAX2400 IMS Programming Manual.  
Using the AOKC command, assign the MSF facility and its Op-Code to one of the  
14 OAI Key Codes in the MAT. Each of these OAI Key Codes corresponds to an  
AKYD Function Key Index (FKI) value that is then assigned to the specific Dterm  
function key. This process is illustrated below.  
PBX Correspondence of  
AOKC  
OAI  
AKYD  
Function  
Key Codes Key Indices  
MAT  
AOKC  
APM  
MAT  
1
2
3
< . . . .>  
< . . . .>  
< . . . .>  
34  
35  
36  
Application  
Configuration  
AKYD  
Command  
Command  
. . . . .  
. . . . .  
. . .  
4
5
< . . . .>  
< . . . .>  
< . . . .>  
< . . . .>  
< . . . .>  
< . . . .>  
< . . . .>  
< . . . .>  
< . . . .>  
< . . . .>  
< . . . .>  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
Assignment of an OAI  
Key Code (between 1  
and 14) to the Same  
Designation of Facility  
(Type) and its Op-  
Assignment of  
. . .  
Corresponding MAT  
Function Key Index to  
6
Code for Use by  
Application  
term  
7
a specific D  
Facility Type and Op-  
Code  
Function Key  
8
9
10  
11  
12  
13  
14  
Figure 1-1 OAI Function Key Assignments  
A knowledge of the Dterm stations in the NEAX system and which ones will be set  
up to access Voicemail Disconnect is needed to use the necessary MAT commands.  
Continue to the next section to set-up these various MAT assignments...  
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Voicemail Disconnect Installation & Operation Manual  
INSTALLATION & SET-UP  
Mat Assignments  
(cont)  
AOKC Command: (Assignment of OAI Key Codes)  
This command is used to associate the MSF facility and its Op-Code that was  
configured in the APM for the application to one of the OAI Key Codes in the  
MAT.  
Step 1: Select an unused OAI Key Code, from 1 to 14. To determine what Key  
Codes are available for assignment, use the LOKC command to list the  
AOKC Key Codes that are already assigned.  
Step 2: Enter the type of facility using the value that designates the MSF.  
Step 3: Enter the same MSF Op-Code that was configured for Voicemail  
Disconnect in the APM. Retrieve it using the Providers command on the  
APM Applications Configuration Entry screen.  
AKYD Command: (Assignment of Dterm Function Key)  
MAT Function Key Indexes #34 to #47 have been designated for use in the OAI  
system and correspond to the 14 OAI Key Codes as illustrated in Figure 1-1 on  
page 6. The AKYD command is used to assign a Dterm function key to the specific  
MAT Function Key Index that, in turn, corresponds to the previously assigned OAI  
Key Code. This command must be used to assign the function key on each Dterm  
that is to be set up with access to Voicemail Disconnect.  
Step 1: Determine the specific Dterm function key designated in the application  
configuration as the key that is to be pressed to activate Voicemail  
Disconnect from the Dterm  
.
Step 2: Enter the same tenant number that is configured for the application in the  
APM Application Configuration option (default is 1).  
Step 3: Enter the station number of the Dterm on which the function key is being  
assigned.  
Step 4: Enter the Dterm function key to the MAT Function Key Index that in turn  
corresponds to the previously assigned OAI Key Code.  
Step 5: Assign the virtual line, such as the subline.  
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Voicemail Disconnect Installation & Operation Manual  
Mat Assignments  
(cont)  
Example MAT Configuration  
In the example illustrated below, MSF was selected in the APM Application  
Configuration, and its Op-Code was determined to be #129. MSF #129 is then  
assigned through the AOKC command to an OAI Key Code.  
For this example, the OAI Key Code is #3. The Dterm function key that is to be used  
to access Voicemail Disconnect in this example is function key #8. Since OAI Key  
Code #3 corresponds in the PBX to MAT Function Key Index #36, Dterm function  
key #8 is assigned to Function Key Index #36 using the AKYD command.  
term  
Now whenever a phone user presses function key #8 on any assigned D , MSF  
129 initiates communication with Voicemail Disconnect.  
PBX Correspondence of  
AOKC  
OAI  
AKYD  
Function  
Key Codes Key Indices  
MAT  
AOKC  
APM  
MAT  
1
2
3
< . . . .>  
< . . . .>  
< . . . .>  
34  
35  
36  
Application  
Configuration  
AKYD  
Command  
Command  
. . . . .  
. . . . .  
. . .  
4
5
< . . . .>  
< . . . .>  
< . . . .>  
< . . . .>  
< . . . .>  
< . . . .>  
< . . . .>  
< . . . .>  
< . . . .>  
< . . . .>  
< . . . .>  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
OAI Key  
Code #3 given  
MSF facility type  
and  
Directory Dialer  
configured for  
MSF #129  
Function Key  
Index #36  
. . .  
assigned to  
6
term  
D
Function  
7
Op-Code #129  
Key #8  
8
9
10  
11  
12  
13  
14  
Figure 1-2 Example OAI Function Key Assignment  
This completes the installation and set-up of the Voicemail Disconnect  
application. Refer to Chapter 2 of this manual for Operation information.  
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Voicemail Disconnect Installation & Operation Manual  
OPERATION  
Chapter 2 OPERATION  
Using Voicemail Disconnect  
term  
Voicemail Disconnect is used by pressing the D  
OAI key assigned to the  
Voicemail Disconnect function. If the assigned key for this function is unknown,  
see your system administrator.  
One of four status messages may be displayed on your phone when Voicemail  
Disconnect is invoked:  
RELEASED - The request is successful, call has been disconnected.  
FAILED  
- The request failed. This means either your phone/subline  
(is not connected) to any device, or the disconnect process  
failed.  
DB ERROR - The request can not be processed because your phone  
does not exist in the database, or your phone does not have  
a subline in the database.  
SUBS BUSY - The request can not be processed because you have more  
than one busy line, the application can not determine  
which one to disconnect.  
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Voicemail Disconnect Installation & Operation Manual  
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