Konexx Telephone Office Konnector User Manual

Office  
Konnector  
USER'S GUIDE  
Copyright 1996 by KONEXX, Unlimited Systems Corporation, Inc. San Diego, CA .  
 
5.  
6.  
7.  
The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone  
company will provide advance notice in order for you to make necessary modifications in order to maintain uninterrupted service.  
If trouble is experienced with this equipment, please contact the service center for repair and/or warranty information. If the trouble is causing harm to the telephone network, the  
telephone company may request you to remove the equipment from the network until the problem is resolved. User repairs must not be made, and doing so will void the warranty.  
This equipment cannot be used on coin service provided by the telephone company. Connection to party line service is subject to state tariffs. (Contact your state public utilities  
commission for information.) If so required, this device is hearing-aid compatible (EAC).  
Table of Contents  
Chapter 1  
Getting started  
4
4
4
Unpacking  
Preinstallation guidelines  
Chapter 2  
Installation  
Connection procedures  
4
4
Chapter 3  
Telephone Level switch  
5
5
6
Overview  
Switch settings  
Chapter 4  
Sending data and faxes  
Autodialing data and fax calls  
Dialing data calls manually  
Dialing fax calls manually  
10  
10  
11  
12  
Chapter 5  
Receiving data and faxes  
12  
Receiving a data file  
12  
13  
Receiving a fax document  
Chapter 6  
Operating tips  
13  
13  
14  
14  
14  
14  
14  
14  
14  
15  
15  
Powering the KONEXX Office Konnector  
Telephone Level switch  
Tone dialing  
V.90 connections  
Speakerphones  
Princess and Trimline telephones  
Hanging up the modem  
“No Dial Tone” error message  
Autodialing  
Calling Technical Support  
Chapter 7  
Specifications  
Operating specification  
Performance specifications  
16  
16  
16  
Chapter 1  
 
Getting started  
Chapter 1 describes the items you should have received with your KONEXX Office Konnector and any additional items you  
may need.  
Unpacking  
When you unpack your components, make sure you have all of the following items and that none of the items is damaged:  
One KONEXX Office Konnector.  
One AC adapter.  
If any items are missing or damaged, contact your place of purchase immediately.  
Preinstallation Guidelines  
Before installing your KONEXX Office Konnector , observe the following guidelines:  
CONNECTION  
Never connect the KONEXX Office Konnector directly to an analog or digital telephone line (wall outlet). Use the  
procedures in this User's Guide to avoid damaging your KONEXX Office Konnector.  
DIALING  
Configure your modem, fax/modem, or fax machine for Tone dialing.  
SPEAKER PHONES  
If the attached telephone has speakerphone capability, disable speakerphone operation. This mode deactivates the handset  
jack used to send and receive data.  
TELEPHONE LEVEL SWITCH  
Telephone Level  
Set the  
switch for the telephone you are using (refer to Chapter 3).  
SPEAKER CONTROL AND VOLUME  
The telephone handset is deactivated during dialing.  
If you use a modem or fax/modem, you can use the command to enable the modem speaker and the command to set its  
volume. You can then "listen in" on dialed calls to monitor their status. Refer to your modem manual for information.  
Chapter 2  
Installation  
Chapter 2 describes installation procedures for your KONEXX Office Konnector.  
Connection procedures  
To connect your KONEXX Office Konnector to a telephone (refer to figure 2.1, page 5):  
1.  
telephone base unit  
and insert it into the  
Remove the spiral handset cord from the telephone handset jack on the  
HAND SET.  
KONEXX Office Konnector jack labeled  
2.  
Insert the KONEXX Office Konnector modular telephone cord (which is permanently attached at one end to the KONEXX)  
telephone base unit.  
into the telephone handset jack on the  
 
3.  
Connect a modular telephone cord from your modem, fax/modem, or fax machine jack labeled "Line" or "Wall" to the  
DATA.  
KONEXX Office Konnector jack labeled  
DATA  
Connect the round end of the supplied AC adapter to the round connector next to the  
outlet.  
jack and the other end to an AC  
Your installation should resemble the one shown in  
Figure 2-1.  
5.  
6.  
Telephone Level  
switch on the top of the KONEXX Office Konnector to 3. For more information, see Chapter 3.  
Set the  
Lift the telephone handset and listen for a dial tone. If you do not hear the dial tone, check your connections to ensure they  
match those shown in Figure 2-1.  
7.  
Return the handset to the cradle.  
You can now exchange data and faxes, and use the telephone handset to perform voice communications when your modem,  
fax/modem, or fax machine is not in use.  
! Chapter 4 describes how to send data and faxes, Chapter 5 describes how to receive data and faxes, and Chapter 6  
provides operating tips.  
Chapter 3  
Telephone Level switch  
 
This chapter describes the purpose of the Telephone Level  
switch and how to set it for optimal operation.  
Overview  
Telephone Level  
The front of your KONEXX Office Konnector has a  
signal level from your modem or fax to the telephone.  
switch (see Figure 3-1). This switch lets you set the  
Telephone Level  
The  
switch can be set in any of four settings. The setting you use depends on the signal level used by the  
telephone to which your KONEXX Office Konnector is connected.  
Setting 2 is the highest level. Use this setting if you connect your KONEXX Office Konnector to a telephone that has a carbon  
microphone. Older residential telephones and some hotel telephones use carbon microphones.  
Setting 4 is the lowest level. Setting 3 is the most common position; it is used for electronic telephones.  
Telephone Level  
If you set the  
switch too high, you will hear feedback such as a buzz or loud squeal through the modem  
Telephone Level  
speaker when your modem is off-hook. If you hear feedback, set the  
the sequence 2, 3, 1, 4 - until the feedback disappears.  
switch to the next lower setting - using  
Telephone Level  
For example, if the  
switch is set to 2 and you hear feedback, set it to 3. If you still hear feedback, set it to 1. If  
feedback continues, set it to 4.  
Switch settings  
Telephone Level  
Table 3-1 shows the  
switch settings to use for various telephone models. If the telephone you want to use  
does not appear in Table 3-1, set the level as described in the previous section. If feedback occurs for all four levels, please  
contact Technical Support.  
A “Yes” in the “Auto-dial” column indicates that autodialing is supported with that telephone model. The number in the “SEE  
NOTE” column refers to a note at the end of the table.  
Table 3-1. Telephone Level  
Switch Settings  
MANUFACTURER  
MODEL  
SWITCH  
SETTING  
AUTO-  
DIAL  
SEE  
NOTE  
None  
Specified  
Ameritech  
AT&T  
1
Yes  
1
Definity  
Destiny  
Dimension  
G2  
3
Yes  
---  
3
2
2
2 or 3  
---  
4
2
3
3
3
3
3
3
3
3
Yes  
Yes  
No  
Horizon  
ISDN  
1
8
2
Infinity  
Legend  
Merlin  
Yes  
No  
AT&T  
(continued)  
Yes  
---  
Merlin II  
Partner  
Spirit  
Yes  
Yes  
Yes  
1
System 25  
3 & 4  
 
MANUFACTURER  
MODEL  
SWITCH  
SETTING  
AUTO-  
DIAL  
SEE  
NOTE  
System 75  
System 85  
Digitech  
3
3
3
3
Yes  
Yes  
Yes  
Yes  
3 & 4  
3 & 4  
Comdial  
Executech  
Impact  
MODEL  
3
Yes  
AUTO-  
DIAL  
MANUFACTURER  
SWITCH  
SETTING  
SEE  
NOTE  
None  
Specified  
David Systems  
Eagle  
3
2
---  
2
None  
Specified  
Yes  
Ericcson  
MD110  
3
Yes  
No  
Executone  
Encore CX  
IDS  
3
8
3
No  
8
Model 228  
See Notes  
No  
8 & 9  
8 & 9  
Model 432  
Key Systems  
See Notes  
No  
2 or 3  
Yes  
No  
Fujitsu  
Focus 196  
Others  
See Note  
5
8
4
3
3
Yes  
No  
GAI-Tronics  
Harris  
Cohort  
Lanier  
Yes  
Hitachi  
Digital  
Model 200  
1
1
3
1
1
3
1
---  
---  
2
2
8
4
2
8
HCX-5000  
Intecom  
Intertel  
IBX System  
No  
Yes  
---  
Hitech/123  
2
MPK-2  
Axxess  
No  
Yes  
Others  
Key systems  
Digital PBX  
3
1
Isoetec  
Yes  
---  
1 & 2  
2
None  
Specified  
ITT  
2
---  
Iwatsu  
Omega  
2
2 or 3  
1 or 4  
1
Yes  
Yes  
Yes  
Yes  
Yes  
Omega III  
Omega IV  
Kanda  
4
Kokyo Co.  
Lanier  
EKT - 220  
(Elec. Key)  
2
Lexar  
Telex  
See Notes  
No  
6 & 8  
None  
Specified  
 
MANUFACTURER  
MODEL  
SWITCH  
SETTING  
AUTO-  
DIAL  
SEE  
NOTE  
Macrotel  
Mitel  
4
Yes  
1
Superset  
SX-200  
Determ II  
Determ III  
Determ V  
Electra  
2 or 3  
No  
8
1 & 8  
1
3
No  
NEC  
1 or 4  
Yes  
---  
1 or 4  
2
1
Yes  
No  
2 or 3  
8
Freedom  
Mark II  
1
1
1
3
3
Yes  
Yes  
Yes  
---  
Others  
Nitsuko  
Onyx  
1 & 2  
Northcom  
Premier  
(NC-1648)  
Yes  
Northern Telcom  
Advantage  
Focus  
3
2
3
3
Yes  
No  
No  
No  
7
8
8
8
Logic One  
Meridian  
SL1 & SL100  
Meridian  
100  
3
3
No  
No  
8
8
Northern Telcom  
(continued)  
Meridian 1  
Norstar  
DR5 or DID  
Unity  
3
3
Yes  
Yes  
Yes  
---  
2 or 3  
3
Vantage  
KXT23?5  
DBS  
2
Panasonic  
Phillips  
3
Yes  
Yes  
Yes  
---  
2 or 3  
3
Others  
None  
Specified  
1 or 4  
2 & 6  
Premier  
Rolm  
Digital  
1 or 4  
1 or 4  
Yes  
No  
No  
No  
No  
No  
No  
No  
---  
7
Model 120  
Model 240  
Model 400  
Model 600  
Others  
8
8
1 or 4  
1 or 4  
8
1 or 4  
8
1 or 4  
8
Siemens  
Dyad  
See Notes  
See Notes  
3
6 & 8  
6 & 8  
1 & 2  
Dyad Jr.  
HCM-600  
 
MANUFACTURER  
MODEL  
SWITCH  
SETTING  
AUTO-  
DIAL  
SEE  
NOTE  
HCM-200  
3
1
---  
---  
1 & 2  
1 & 2  
Siemens  
(continued)  
Hicom  
Digital  
Saturn  
Digit 260  
MODEL  
See Note  
SWITCH  
SETTING  
---  
AUTO-  
DIAL  
5
MANUFACTURER  
SEE  
NOTE  
Southwestern Bell Freedom  
3
Yes  
Yes  
Phone-  
Older  
1 or 4  
1
2
Freedom  
Phone-  
Newer  
Vision  
Phone  
SRX  
2
---  
Tadiran  
EKT 221  
Emerald  
See Note  
Yes  
---  
9
4
2 & 9  
2 & 9  
9
Coral I & II  
Others  
4
---  
See Note  
Yes  
Yes  
Yes  
No  
No  
---  
Telrad  
Model 816  
Model 2464  
Symphony  
4
4
4
4
4
8
8
2
Digital  
(818)  
Others  
TIE  
Business  
Comm  
2
2
2
---  
2
Datastar  
DCX  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
---  
TIE  
(continued)  
Meritore  
Onyx  
2
3
2
2
2
2
TC22  
EX2260  
Ultracom CX  
Keyset 9  
2
2
---  
Toshiba  
EKT 2000  
series  
2
2
Yes  
EKT 2000  
series  
---  
2
EKT6000  
series  
3 or 4  
Yes  
Perception  
3
2
No  
---  
8
Strata  
1 & 2  
(Key system)  
Strata  
1 or 3  
---  
1 & 2  
 
MANUFACTURER  
MODEL  
SWITCH  
SETTING  
AUTO-  
DIAL  
SEE  
NOTE  
(Digital)  
103 series  
2 or 3  
Yes  
Trillium  
Panther  
2 or 3  
2
---  
---  
1 & 2  
1 & 2  
9
Talkto 616  
Vodavi  
Electronic  
Key System  
See Note  
Yes  
MANUFACTURER  
MODEL  
SWITCH  
SETTING  
AUTO-  
DIAL  
SEE  
NOTE  
Walker  
Marathon  
Poet  
1 or 4  
1
Yes  
Yes  
1
! If your telephone does not allow autodialing, you can still communicate by dialing with the keypad on your telephone. Refer  
to Chapter 4 for information on manual dialing.  
NOTES:  
1.  
The KONEXX product may require a custom factory setting for this phone set. If difficulties are encountered, contact  
Technical Support.  
2.  
3.  
4.  
Sufficient data is not available as to whether the phone system will support autodialing with the KONEXX product.  
The KONEXX product will not support autodial on Model 7300 telephones.  
You may have to dial an outside access number, such as a 9, on the telephone before autodialing.  
5.  
6.  
This telephone has nonstandard handset wiring and is not compatible with the KONEXX product.  
The KONEXX product requires the use of a special adapter cable set. This phone has nonstandard handset wiring. Contact  
Technical Support.  
7.  
8.  
When autodialing the user must dial a number on the keypad of the telephone set to maintain the line.  
These phone systems may be able to be programmed to obtain a direct trunk access to enable autodialing. Contact  
Technical Support for additional information.  
9.  
The KONEXX product requires a custom factory setting to work on these phones. Contact Technical Support.  
Chapter 4  
Sending data and faxes  
You can send data and faxes by either automatically dialing (autodialing) a telephone number or manually dialing the number.  
Autodialing data and fax calls  
To autodial calls, the telephone and/or your phone system connected to your KONEXX Office Konnector must support  
autodialing. For a list of telephones that support autodialing, refer to page 6.  
! If your KONEXX Office Konnector is connected to a digital telephone that does not support autodialing, use the manual  
dialing procedure on page 11  
1.  
2.  
3.  
Prepare your modem, fax/modem, or fax machine for sending.  
Lift the telephone handset and listen for a dial tone. Leave the handset out of the cradle. DO NOT hang it up, or you will  
terminate the call.  
To make a connection using a modem or fax/modem, press the Enter () key on your computer.  
 
OR  
Start  
To make a connection using a fax machine, press its  
button.  
4.  
5.  
Perform the data or fax transfer. When you finish, return the handset to the cradle.  
ATH0  
To hang up a modem or fax/modem, use your software's call-termination feature, or type  
connect mode.  
and press Enter from direct  
OR  
Stop  
To hang up a fax machine, press its  
button.  
The telephone handset is electronically disconnected when the modem goes off-hook. You must hang up your  
modem to restore use of your telephone handset.  
!
! Some fax software takes a few moments to prepare a document before dialing. This delay may cause a dial tone "time out"  
on many telephones.  
" To avoid the dial tone time out, either convert the document to fax format before you prepare to send it, or do not lift the  
handset from the telephone cradle until the software indicates that it is ready to dial.  
Dialing data calls manually_  
If the digital telephone connected to your KONEXX Office Konnector does not support autodialing, use the following procedure  
to dial data calls manually.  
1.  
2.  
"
Prepare your computer to autodial a call.  
ATDT  
If your modem is configured to wait for a dial tone before dialing, reconfigure the Dial command  
ATX3DT number  
to:  
where:  
X3  
DT  
tells your modem to dial without waiting for a dial tone.  
specifies Touch-Tone dialing.  
number is the remote modem's telephone number.  
X3  
! If you cannot edit the Dial command line, add  
to the modem initialization command string.  
3.  
4.  
Lift the telephone handset and listen for a dial tone. Leave the handset out of the cradle. DO NOT hang it up, or you will  
terminate the call.  
Perform one of the following steps:  
X3  
If your modem does not look for a dial tone, or if you added , use the telephone keypad to dial the remote modem's  
telephone number. Then press Enter on your computer keyboard.  
OR  
If your modem looks for a dial tone and your communication software prevents you from editing the Dial command line  
or initialization string, press Enter on your computer keyboard. Immediately after the modem finishes dialing, use the  
telephone keypad to dial the Host number.  
Either step should allow your modem to connect with the remote modem.  
 
To operate properly, your modem must go off-hook and dial - even though you manually dialed the remote  
modem's telephone number. Your modem does not have to dial the entire telephone number; one digit is  
sufficient to complete the dialing process.  
!
5.  
Perform the data transfer. When you finish, return the handset to the cradle.  
ATH0  
To hang up, use your communication software's call-termination feature, or type  
mode.  
and press Enter from direct connect  
! The telephone handset is electronically disconnected when the modem goes off-hook. You must hang up your modem to  
restore use of your telephone handset.  
______________________________  
Dialing fax calls manually________  
If the digital telephone connected to your KONEXX Office Konnector does not support autodialing, use the following procedure  
to dial fax calls manually.  
! If your fax software supports a manual fax feature, you can use that procedure instead of the following to dial fax calls  
manually.  
1.  
2.  
Prepare your fax/modem or fax machine for sending.  
Lift the telephone handset and listen for a dial tone. Leave the handset out of the cradle. DO NOT hang it up, or you will  
terminate the call.  
3.  
Press the Enter key on your computer keyboard if you are using a fax/modem.  
OR  
Start  
Press the  
button on your fax machine.  
4.  
5.  
6.  
Use the telephone keypad to dial the remote fax telephone number.  
When you finish, return the handset to the cradle.  
To hang up a fax/modem, use your software's call-termination feature, or type AT H0 and press Enter from direct connect  
mode.  
OR  
Stop  
To hang up a fax machine, press its  
button.  
! The telephone handset is electronically disconnected when the fax/modem goes off-hook. You must hang up your  
fax/modem to restore use of your telephone handset.  
! Some fax software takes a few moments to prepare a document before dialing. This delay may cause a dial tone "time out"  
on many telephones.  
To avoid the dial tone time out, either convert the document to fax format before you prepare to send it, or do not lift the  
handset from the telephone cradle until the software indicates that it is ready to dial.  
Chapter 5  
Receiving data and  
faxes  
Chapter 5 describes the procedure for receiving data and faxes.  
 
______________________________  
Receiving a data file_____________  
When someone calls you to send a data file, use the following procedure to answer the call and receive the file.  
1.  
If you will be using your communication software's manual answer or manual receive command to answer the call, skip to  
step 2.  
Otherwise, place your modem into direct connect (local terminal) mode. The manual that came with your communication  
software should explain this procedure.  
2.  
3.  
When the telephone rings, lift the telephone handset from the cradle. Leave the handset out of the cradle. DO NOT hang it  
up, or you will terminate the call.  
Use your communication software's manual answer or manual receive command to answer the call.  
OR  
From direct connect mode, type ATA and press  
Enter to have your modem answer the call.  
4. At the end of the data transfer, return the handset to the cradle.  
ATH0  
5. To hang up, use your communication software's call-termination feature, or type  
mode.  
and press Enter from direct connect  
! The telephone handset is electronically disconnected when the modem goes off-hook. You must hang up your modem to  
restore use of your telephone handset.  
______________________________  
Receiving a fax document________  
When someone calls you to send a fax document, use the following procedure to answer the call and receive the document.  
1.  
2.  
When the telephone rings, lift the telephone handset from the cradle. Leave the handset out of the cradle. DO NOT hang it  
up, or you will terminate the call.  
To use a fax/modem, use your fax software's manual answer or manual receive command to answer the call.  
OR  
To use a fax machine, press its Start button on the fax machine.  
After you receive the document, return the handset to the cradle.  
To hang up a fax/modem, use your fax software's call-termination feature.  
OR  
4.  
5.  
Stop  
To hang up a fax machine, press its  
button.  
Chapter 6  
Operating tips  
To ensure you get the most out of your KONEXX Office Konnector, observe the operating tips in this chapter.  
______________________________  
Powering the KONEXX Office Konnector  
 
Your KONEXX Office Konnector must have AC power to operate in Data Mode.  
Use only the AC adapter supplied with your KONEXX Office Konnector. Do not use an adapter for a different device.  
______________________________  
Telephone Level switch__________  
Telephone Level  
Make sure the  
switch is set properly. Otherwise, you will hear buzzing or squelching feedback through the  
modem speaker when the modem is off-hook, which will adversely affect transmission and reception. For information on using  
this switch, refer to Chapter 3.  
____________________________ _  
Tone dialing____________________  
Make sure your modem, fax/modem, or fax machine is configured for Tone (DTMF) dialing. Your KONEXX Office Konnector  
will not work with pulse (rotary) dialing.  
The manual that came with your modem, fax/modem, or fax machine should describe this procedure.  
______________________________  
V.90 Connections  
The KONEXX Office Konnector provides a data communications interface between your modem and any PBX or multi-line  
telephone. It is compatible with V.90 modems and can support connection rates up to 33,600 bps. Not everyone can get  
consistent connections at 33.6Kbps, in fact, V.34bis connections at 28,800, 26,400, 24,000, and 21,600 are common.  
To obtain 33,600 bps connections, the remote modem or fax/modem must support V.34bis, and the telephone-line quality must  
be pristine along the entire length of the line.  
______________________________  
Speakerphones_________________  
Make sure the telephone handset is removed from the cradle until you finish exchanging data. Hang up your modem or  
fax/modem to reactivate the handset.  
If the telephone has a speaker, the speaker must be turned off. Speakerphone operation disables the telephone handset jack  
that your KONEXX Office Konnector uses to transmit and receive data. The handset must be removed from its cradle.  
______________________________  
Princess and Trimline telephones__  
Your KONEXX Office Konnector will not operate with "Princess" or "Trimline" telephones, which have the keypad in the  
handset. The electronics with which the KONEXX Office Konnector interacts are not accessible in these telephones.  
______________________________  
Hanging up the modem__________  
Your KONEXX Office Konnector disconnects the telephone handset when your modem or fax/modem is "on-line". After data  
transactions or when autodialing voice calls, use your communications software to hang up your modem so that the handset is  
reactivated.  
ATH0  
You can either use the call-termination feature in your communication software, or type  
and press Enter from direct  
connect mode. The manual that came with your software should describe how to hang up the modem.  
If you are using contact management software, you may need to push a key on the computer keyboard to disconnect the  
modem or fax/modem after the number is dialed.  
______________________________  
"No Dial Tone" error message____  
ATX1  
ATX3  
in your modem Dial command.  
If you receive a "No Dial Tone" error message, include the Hayes command  
or  
These commands tell your modem or fax/modem to dial without first listening for a dial tone.  
 
Some telephone systems (such as Rolm) do not use the standard dial tone, and your modem or fax/modem may not recognize  
the nonstandard tone as a dial tone.  
This command is also useful when the system being used will not accept autodialing (refer to Chapter 4). Table 3-1 on page 6  
lists some telephones that do and do not support autodialing.  
______________________________  
Autodialing ________________  
Some telephone systems will not support autodialing (the ability to have the modem/fax dial the number of the system you are  
trying to connect with). You can perform a simple test to find out if the phone system the KONEXX product is connected to will  
support autodialing. The test is accurate for about 95% of the phone systems and is only viable in the United States. The test is  
referred to as the dial tone time out test (DTT) and is performed as follows:  
1.  
Lift the telephone handset from cradle and access an outside line, this may involve dialing a prefix such as a “9” on the  
telephone.  
2.  
3.  
Listen to the dial tone until it times out. The dial tone should time out within 15 seconds.  
After expiration of the dial tone, one of the following should be heard:  
a. Recorded Operator message - this message will usually be “If you’d like to make a call, please hang up and try again...”  
b. Error Tone - the error tone may sound like a fast busy signal, a alternating high - low tone or dead silence.  
If the result of the DTT is the recorded operator message, there is a 95% probability that the phone system will support  
autodialing with the KONEXX product. If the result of the DTT is an error tone, there is a 95% probability that the phone system  
will not support autodialing with the KONEXX product unless the phone system is programmed for direct trunk access.  
Approximately 65% of the phone systems that require the dialing of a prefix such as a “9” or some other number to dial out of  
the building, will require the prefix to be dialed manually (using the keypad of the phone) prior to having the modem/fax dialing  
the rest of the number.  
______________________________  
Calling Technical Support________  
In the unlikely event you encounter a problem with your KONEXX Office Konnector and the tips in this chapter do not help you  
resolve the problem, please call KONEXX's Technical Support.  
Our knowledgeable Technical Support staff is available to answer your questions Monday through Friday, 7:30 until 4:30 Pacific  
(858) 622-1400  
Standard Time. The telephone number is:  
Please have the following information available when you call so we can better assist you:  
KONEXX model number  
Telephone manufacturer, model name or number  
Modem or fax/modem manufacturer, model name or number  
Communication software used  
If possible, call us on the telephone which has the KONEXX product connected, so that we may perform diagnostics on the  
same telephone.  
You can also send questions and comments to our 24-hour fax line: (858)550-7330  
Our goal is to make you a satisfied customer.  
 
Chapter 7  
Specifications  
This chapter lists the operating and performance specifications.  
______________________________  
Operating specifications_________  
Your KONEXX Office Konnector:  
Provides an RJ-11 connection at the handset jack of the telephone.  
Converts the 4-wire handset jack to a 2-wire RJ-11 jack.  
Transforms the handset impedance to telephone line impedance, and vice versa.  
Transforms the handset signal levels to modem signal levels, and vice versa.  
Telephone Level  
handles most telephones.  
Uses the  
switch to match the modem signal to the telephone being used. This four-position switch  
______________________________  
Performance specifications_______  
Your KONEXX Office Konnector:  
Operates at data rates up to 33.6 Kbps (kilobits per second).  
Works with virtually all telephones that have a modular handset. The handset must be out of the cradle.  
 

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